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Please edit the 1098 and make sure there is an amount in box 2 on both forms.
If you still get an error, try this:
ONLINE USERS:
Please go back to the Home Mortgage Interest section:
Click Federal on the left side-bar
Click Deductions & Credits along the top
Scroll down to “Mortgage Interest and Refinancing (Form 1098)” Click Edit/Add
Scroll down the “Here’s your 1098 info” screen and click Done.
Next screen asks “Do any of these situations apply to you?” Select “Yes, one or all of these situations apply to me.” and Continue.
On the following screen, you will see the “Original amount”.
Enter the amount you can claim as a Home Mortgage Interest deduction in the “Adjusted amount” box. The Adjusted amount cannot be larger than the original amount or you will receive an error when trying to file. Instructions on who needs to adjust interest and how to calculate are available by clicking the blue “Help me figure this out” link.
DESKTOP USERS:
Go into Forms (top right)
Enter the amount on Tax & Int Wks
Mortgage Interest Limited Smart Worksheet section
Line A2
OR
Step by Step
Federal
Deductions & Credits
Mortgage Interest, Refinancing and Insurance Click Update
Click Done
Click Yes, one or both of these situations apply to me. And Continue
Enter the Adjusted amount and Continue
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