correcting an error made during "smart check"

[diana-greenberg]

Smart check took me through form 568, and I have detected a mistaken entry that I believe is now causing it to be un e-fileable through TT. How can I fix this? I can't seem to access any way to revisit that entry. 

[BrittanyS]

Can you clarify what the smart check error you are receiving states?  This will help us determine what can be done to fix it.  

[diana-greenberg]

SmartCheck took me through a number of questions in order to create a form 568. The line where I made an incorrect entry is line Y in that form: "Does the LLC have a beneficial interest in a trust or is it a grantor of a Trust?" I believe I had simply been prompted to enter a value that was otherwise blank. I need to change this answer from Yes to No.

[dbnazareth]

i have turbotax deluxe download, and i have a few issues to report:

1. it does not allow me to enter w-2 information manually,

2. when running smart check, it says that i has 1 error that needs to be fixed, but does not show me where the error is and just returns a blank screen.

I have used TT for years and this years edition has lots of these issues with "returning blank screens."

[CarissaM]

Please try to clear the cache and delete the cookies on the web browser, as this can help the system run smoother. Once you do this, close the browser and reopen it. 

Please let us know if this corrects the issue. @diana-greenberg @dbnazareth