1098-T

[cpking01]

Trying to enter tuition for my son - I answer yes to "did you have any higher expenses"  then No to Coverdell and Tuition program questions; Turbo tax tells me Tuition and Enrollment fees have already been entered, but show $0 and I can't edit. 

What screen should I return to, to enter tuition?  I have not entered any $ amount yet

[DanaB27]

Please try to first delete the Form 1098-T by using these instructions: How do I view and delete forms in TurboTax Online? and then follow these instructions Where do I enter Form 1098-T? to enter the education expenses.

[loriensbrother]

I’m also having this problem. I’ve tried to enter my tuition expenses multiple times, but it keeps resetting to $0 whenever I finish the 1098-T section. It keeps my books and fees amount, but the tuition amount always disappears.

[AnnetteB6]

Try starting by going to the Education section of your return using these steps:  

• On the top row of the TurboTax online screen, click on Search (or for CD/downloaded TurboTax locate the search box in the upper right corner)
• This opens a box where you can type in “education” (be sure to enter exactly as shown here) and click the magnifying glass (or for CD/downloaded TurboTax, click Find)
• The search results will give you an option to “Jump to education”
• Click on the blue “Jump to education” link

Then, if you are not prompted to enter your 1098-T, go through the entire education expenses section of your return until you reach the screen titled “Your Education Expenses Summary”, then follow these steps:

• Click Edit next to the student name.
• On the screen titled “Here’s your Education Summary”, click Edit beside Tuition.
• Enter the information from your Form 1098-T.

[loriensbrother]

I did that, and it reset again once I returned to the deductions and credits page. It isn't saving the information when I complete the form. I'm not refreshing my browser or going back. I've tried re-entering the form almost ten times now, and it keeps saying "not started" when it directs me back to the deductions and credits screen.

[WaDad67]

Post deleted.  The error checker at the end fixed the problem.

[LinaJ2020]

For the year 2019, the correct way to enter your Form 1098-T is as follows:

In TurboTax online,

• Sign in to your account, select Pick up where you left off
• At the right upper corner, in the search box, type in "1098t" and Enter
• elect Jump to 1098t
• On the screen, Now Let's gather XYZ's Additional Education Expenses
• Follow prompts
• Next screen, Your Education Expenses Summary, select Edit
• Next screen Here's Your Education Summary, under Tuition, select Edit to enter tuition information
• See the images below.

If it still doesn't work, use instructions from our user DanaB27 from above to delete the forms (1098-T, 8863 and 8917), then repeat these steps again.

@cpking01 @loriensbrother 

[loriensbrother]

After I've filled in the form and arrive at the screen shown in your second screenshot, my name is not listed. It only shows "Add a Student," even though I've already added my information. The "Edit" button doesn't appear.

@LinaJ2020 

[JosephF8]

Then go ahead and click on Add A Student select your student's name and continue through the education expense interview.

[loriensbrother]

That did the trick! Thanks!

@JosephF8 

[ctpenny05]

I was having a similar issue. I wasn't able to enter my son's 1098-T info, it kept skipping to expenses.

To fix my specific issue I had to answer NO to the question "Did (name) attend (school) in 2019". It was defaulting to YES, and I kept it at YES because he did still attend that school. But then I was never asked to enter 1098-T information.

Once I answered NO, he didn't attend that school, I was then asked to name his school, and then was asked if he got a 1098-T, and finally I was able to enter the 1098-T.

This caused issues on both my return and his return. I wasn't able to get certain education credits because I was never able to enter the school's federal ID number...that is until I figured out a work around....that I shouldn't have had to figure out!

[mrbob]

February 6, 2020 - I use the CD version of the software. There appears to be a bug in the 2019 Turbo Tax Deluxe Software.

For the 2018 tax year, I entered the information on the 1098-T for the first time. When I wanted to enter the 2019 1098-T the software did not ask me to enter the information in Boxes 1 to 10 and the Tuition for 2019 was automatically set to $0.00.

I deleted the 1098-T form as recommended. I was then able to enter the 1098-T although I had to reenter all the college information, Name Address, Federal Id, etc. again.

I called the contact phone number and reported the problem.

[KrisD15]

Thank you, we have heard that the Education section is being difficult. There is some updating in progress that might address that. 

Thank you for using TurboTax.