can not file turbo tax for free saying i have earned the Lifetime learning credit, but in the tax forms it says i did not qualify for the Lifetime Learning Credit?

[Hal_Al]

If you don't qualify for the Lifetime Learning Credit,  or want to eliminate it, you'll have to delete the forms that are related to education credits.

 If you see form 8863 and form 1098-T, delete them. Click here for instructions