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jmil1313
New Member

There are boxes automatically checked on the form that I can't uncheck. What can I do to uncheck a box? I have cleared my cache and cookies.

I am using Microsoft Edge as my browser.
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3 Replies

There are boxes automatically checked on the form that I can't uncheck. What can I do to uncheck a box? I have cleared my cache and cookies.

No one can see your tax return.  What boxes on which form?  Federal or state?

jmil1313
New Member

There are boxes automatically checked on the form that I can't uncheck. What can I do to uncheck a box? I have cleared my cache and cookies.

It's the questions Turbo tax asks in order to fill out my Federal form and it is happening in several places. For example when entering my child's information there are 3  automatically checked answer boxes: One  stating that my child died in 2022,  Two--that they are disabled, and the third correctly says "none of the above"  All three answers are checked and I can't uncheck any of them.  

There are boxes automatically checked on the form that I can't uncheck. What can I do to uncheck a box? I have cleared my cache and cookies.

In this case it would be better to clear your tax return and start over.  None of those boxes should be pre-checked.

 

If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over with a lower priced edition. Click on Tax Tools on the left side of the program screen while working on the 2022 online tax return. Click on Clear & Start Over.

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