TurboTax Live assist eligibility for desktop users

amend20201 · ‎November 9, 2023

Is Live assist available to customers of Turbo Tax desktop who are amending their returns?

Can Live assist specialists answer questions about calculating and using NOLs?

xmasbaby0 · ‎November 9, 2023

Sorry--no. The "Live" software and live help is only available to users of online "Live" software, not for users of desktop software. But if you have questions and need help, post your questions here in the user forum.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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TurboTax Live assist eligibility for desktop users