How much can you trust this program to be correct?

[corneliabarton]

My taxable income is over 15000 line 43 on the 1040, yet it says no tax or 0.00 tax due, would you trust that?

[xmasbaby0]

Did you enter tax that was withheld from your earnings?

[xmasbaby0]

See line 64

[corneliabarton]

No earnings- retired paid estimated tax

[corneliabarton]

I have to override line 44 to put the tax in from IRS tax table. It is disc that I am using. Still waiting since Tues Feb 20th for the return call from supervisers level that from Turbo tax support I was promised as their CPAs confirmed the disc I  purchased is flawed.

[xmasbaby0]

Were you making quarterly estimated payments that you mailed in?  Did you enter the estimated tax you paid?  Check on that at Federal>Deductions and Credits>Estimates and Other Taxes Paid>Estimates
Or do you mean you had estimated tax withheld from a retirement account?  If so, it would have been entered when you entered your 1099R.

[xmasbaby0]

To call TurboTax customer support
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number">https://ttlc.intuit.com...>
They are available from 5 a.m. to 9 p.m. Pacific time.

[corneliabarton]

I have used Turbo Tax for over 15 years, 1st time for problem in the program, I began calling Tues. trying to solve what to do. No one seems to be able to help me. It works correctly with every thing except for putting taxes due in.

[xmasbaby0]

You are going to have to talk with customer support for more help.  You need a real-time back and forth conversation to figure out the issue.

[xmasbaby0 · Accepted solution]

You can trust it to be as correct as the data you enter.