turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

How do I remove my consent for Turbo Tax to use my tax info to improve their experience?

Right before filing, it asks to sign this consent. I did not realise it wasn't for e-filing and I accidentally signed. I would like to remove this and not consent to my data being shared. Thank you.
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

9 Replies
JotikaT2
Employee Tax Expert

How do I remove my consent for Turbo Tax to use my tax info to improve their experience?

Please select "update your preferences" on this link to update your preferences on your account and remove any consent to share data.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
Luis1819
New Member

How do I remove my consent for Turbo Tax to use my tax info to improve their experience?

@JotikaT2  - Hello, hope you are well… I do not see the referenced “update your preferences” for data, only for communication preferences. So I clicked on “manage your data”, which took me to an area where you can download, delete, and correct your data. Under that table, there is another table that says “Data used for Intuit products” and it says “no consents available”…(please see below)

I am certain that I placed my name and clicked the checkbox that said “signed on xx/xx/2025”. 
So my question NOW, is who do I contact to ASSURE that I withdraw/revoke/remove that consent I no longer want to provide? 
Thanks!!🙏🏽 

Luis

IMG_2687.jpeg

IMG_2688.jpeg

IMG_2689.jpeg

 

JotikaT2
Employee Tax Expert

How do I remove my consent for Turbo Tax to use my tax info to improve their experience?

Please contact us using this link.

 

This will allow an agent to review your account and provide you with information directly as it relates to your account.

 

@Luis1819 

 

 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

How do I remove my consent for Turbo Tax to use my tax info to improve their experience?

Yeah they know, it's dsigned to be deceptive, called "dark ux".  Then they make it hard to find where to fix it.  Why I'm here to as well as a bunch more no doubt.  But its on purpose so they'll never fix it.  "unethical - lite" 

How do I remove my consent for Turbo Tax to use my tax info to improve their experience?

Has anyone found an actual answer to this problem?  

VictoriaD75
Employee Tax Expert

How do I remove my consent for Turbo Tax to use my tax info to improve their experience?

Per this thread, To revoke authorization or permission on “Let us use tax info to improve your experience”, a request needs to be submitted from this page (https://www.intuit.com/privacy/submit-a-question/). The form under the “I have a privacy related question” section at the bottom of the page (scrolling all the way down) needs to be submitted.

 

Screenshot 2024-06-28 at 2.15.16 PM.png

 

@hollyhart227 

 

 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

How do I remove my consent for Turbo Tax to use my tax info to improve their experience?

I filled out that form before I submitted this question. No response.  

jkillberg
New Member

How do I remove my consent for Turbo Tax to use my tax info to improve their experience?

Same question here. Just fell for the signing off my personal information, and I want to change it before filing.

DianeW777
Expert Alumni

How do I remove my consent for Turbo Tax to use my tax info to improve their experience?

It depends. You may be able to remove permissions from your account.  Use the link(s) below to rescind your prior approval.

@jkillberg 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question