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When you use Online TurboTax, you get one return per fee. Each return needs its own account and user ID. If you use the same account and user ID for a second return, you overwrite the first one and lose it forever.
I waited for two plus hours on hold Sunday night and the system was so overloaded I did not get a text to my girlfriend's phone to establish an account for her. She does not want to have her taxes filed right away so I will probably file them next week when I am not working 12-14 hours a day.
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