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Can you make sure there is nothing entered at all into the field? Sometimes there is a space and it thinks something is there.
Plus one to this issue - it will not allow me to just delete the "0" - please advise!
Since you can't delete the zero as you go through the program, it sounds stuck. You should be able to delete it.
A full or corrupted cache can cause problems in TurboTax, sometimes you need to clear your cache (that is, remove these temporary files). For stuck information follow these steps:
Online version:
Desktop version:
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