GA Tax Return Status not found

[J_Liu]

I filed my return via TurboTax back in Feb and it was accepted on 2/27/2025. However, I was not able to pull up the status on GA DOR site. After I entered the information, I kept getting the message "The information you have entered does not match our records, however you may have mailed your return" and asking me to verify my Info and refund amount. I did a married and filed joining, I tried both my and my spouse's Info, but still no luck. Call GA DOR, and the automated phone system gave me the same result. At first, I through it might be process delay, but it has been more than a month and still unable to pull up status. Any suggestion for next steps?

[CatinaT1]

Once your return is filed, TurboTax has no control over the processing of your return or the release of your refund.

Here are a couple FAQs to track your refund:
When will I get my federal tax refund?
How do I track my state refund?
Why does Where's My Refund say "approved" but TurboTax still says "accepted"?

Why do some refunds take longer than others?

What if my IRS refund is taking longer than 21 days?