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Forms printing error. Need to know which forms I need to mail in but TurboTax won't tell me

It seems I completed the e-filing process for federal and New Jersey (am I supposed to receive an email confirmation from Turbotax? I didn't receive any). I see the message below but it will not print the forms or even show them to me no matter how many times I try:

 

You've e-filed, but don't forget to mail in these forms

Don't skip this step! Even though you e-filed, the government requires you to print and mail these forms to complete your return
What we'll print:
  • Forms you need to mail
  • Instructions, including where to mail your forms
Print Forms

 

Error I get after pressing "Print Forms"

 

We're Having Trouble Printing Your Return

Sorry for the inconvenience, but TurboTax is experiencing a temporary problem printing returns.

We're working on the problem and expect to have it fixed shortly.

Please try again in a few moments.

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2 Replies
CassLO
Intuit Alumni

Forms printing error. Need to know which forms I need to mail in but TurboTax won't tell me

Please follow the steps below to view/print your instruction page, which will include what forms need printed and mailed along with the address. Please note, this may not work until your returns have been accepted.

·         Sign back into your TurboTax online account 

·         Scroll down and click "Add a State"  (This is just a way to get you back into your tax return)

·         Next select "Tax Tools" (left column) and then "Print Center"

·         Select "Print, save, or preview this year's return"

·         Check the boxes for your Federal and State returns (this will open further options)

·         Choose to include the government and TurboTax worksheets 

·         Then click "View or Print Forms"

 

When you e-file your federal return you will receive two emails from TurboTax. The first one will say that your return was submitted. The second email will tell you if your federal return was accepted or rejected. If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state return. 

 

If you have any additional questions, feel free to reply back to this thread.

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Forms printing error. Need to know which forms I need to mail in but TurboTax won't tell me

Thank you! Very helpful!

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