What should I do if my card hasn't come in the mail?

[AprilLO · Accepted solution]

Your personalized card should arrive in the mail in 5 - 10 business days after successful registration. If it has been more than 10 business days since you registered your card, and you haven't received your personalized card, please report it on the Card Not Received page.

If you have any questions or need assistance with your Turbo Prepaid Visa Card, please visit TurboPrepaidCard.com or call us toll-free at (888) 285-4169.

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