Why was my refund advance denied. I met all of the qualifications.

[Theop80]

Yes I have the answer for you it’s because they go off your credit score for the advance which the last rep told me. It’s false advertising and I’m going to sue the **bleep** out of turbo tax 

[SForrestLO]

Please see the offer details and disclosures for the Refund Advance program.

[xelestial]

I'm pretty sure it is true that it goes into your credit score. It very vaguely says that you will have to "pass the lender's review" plus some "third party information may be used". Which is just false advertising. Thankfully, I didn't pay for this tax return, but although I've been using Turbotax for 7 years, I think it's time to switch because I do not like how they handled this. And generic robotic replies in this thread are just insult to injury.