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kbean71
New Member

Why is MVB Bank for Credit Karma listed on my tax return for direct deposit info

 
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6 Replies
EbonyA
Intuit Alumni

Why is MVB Bank for Credit Karma listed on my tax return for direct deposit info

Please review this resource for details.

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kbean71
New Member

Why is MVB Bank for Credit Karma listed on my tax return for direct deposit info

But I don't have a Credit Karma account and I do not want my tax return refund being direct deposited to them.

I didn't even enter it on my tax return.

HeatherPLO
Intuit Alumni

Why is MVB Bank for Credit Karma listed on my tax return for direct deposit info

If you elected Refund Advance, you would have to set up a Credit Karma Money Spend (MVB Bank) account to obtain this.  For more information, please see our Help Article under Additional Refund Advance Requirements.  If you have any additional concerns, reach out directly to Credit Karma on their Contact Us page.

 

@kbean71 

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kbean71
New Member

Why is MVB Bank for Credit Karma listed on my tax return for direct deposit info

I did not elect for a Refund Advance.

I completed my tax return the same way I do every year.

How do I change my tax return to direct deposit into my account as I'm not interested in this offer.

 

EbonyA
Intuit Alumni

Why is MVB Bank for Credit Karma listed on my tax return for direct deposit info

You may have done so inadvertently and unfortunately you are unable to change it after filing unless your return gets rejected. Further details can be found here.

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Why is MVB Bank for Credit Karma listed on my tax return for direct deposit info

BRUH.. I got the run around trying to figure this out!! When you choose to have Turbo Tax pay the fees with your return, they put Credit Karmas banking information on your federal return not your personal banking info, WILD. What happens is the IRS releases the funds to their third-party bank which is TGP. TGP pays out turbo tax the fees their owed and your remaining funds go to Credit Karmas bank. Side Note: you can go to TGP website create an account and see when this process is completed. It will show on the TGP website that the money was deposited. At this time you need to call Credit Karma.. they have no phone number listed so here it is [phone number removed]. Once you speak with a team member, they will verify your information and email within 24hrs. Once you complete the email verification they will send you a check in the mail for your remaining funds, this will take 7-10 business days. Hope this helps!!!

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