BRUH.. I got the run around trying to figure this out!! When you choose to have Turbo Tax pay the fees with your return, they put Credit Karmas banking information on your federal return not your personal banking info, WILD. What happens is the IRS releases the funds to their third-party bank which is TGP. TGP pays out turbo tax the fees their owed and your remaining funds go to Credit Karmas bank. Side Note: you can go to TGP website create an account and see when this process is completed. It will show on the TGP website that the money was deposited. At this time you need to call Credit Karma.. they have no phone number listed so here it is [phone number removed]. Once you speak with a team member, they will verify your information and email within 24hrs. Once you complete the email verification they will send you a check in the mail for your remaining funds, this will take 7-10 business days. Hope this helps!!!
