Why have I not gotten my feudal tax money but I’ve got my state tax return? It’s been over 21 days.

[Jaiden_sitton08]

It has been over 21 days and I only received $270 of my $3,316 from my state tax return. But I haven’t gotten my feudal tax return and I am trying to figure out the status of that. I’ve contacted turbo tax more than once and they send me a number to call the IRS and I never end up being able to talk to anyone! Please help me fingers out the status of my money. People say they revive all there money at once so I am very confused why I’ve only received my state return. Thank you!

[xmasbaby0]

Federal and state refunds come from completely separate entities,  There is no rule as to which one will come first or how much time there will be between their arrivals.

TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer. “21 days”  is not a promise from TurboTax or the IRS.   Many refunds are taking longer during the pandemic.  The IRS is backlogged —-they are still trying to process millions of 2019 returns; and they received over 35 million e-files when e-filing opened for 2020 returns.

First, check your e-file status to see if your return was accepted: 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

 If accepted, they try to process it within three weeks but it can be longer.  if you have earned income credit or additional child tax credit, it will be at least the end of February before you see your refund, due to the PATH act that requires that they hold your refund longer.

Once your federal return has been accepted by the IRS, only the IRS has any control.  TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

You need your filing status, your Social Security number and the exact amount  (line 34of your 2020 Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others

[Momof28]

So my return was in the error department due to stupid stimulus credit - ugh I knew that was the reason - now I have to continue to wait ugh so frustrating- I talked to a actual human hut called right when they opened - 

[jon_gleason]

How were you able to speak with a human? I can’t get by the automated service? I filed on the 12th and still nothing.