Why hasn’t my tax return come yet? It’s been more than 21 days

[JeanneLO]

According to the IRS website What to expect for Refunds This Year more than 9 out of 10 refunds are issued in less than 21 days after the IRS accepts the tax return when you e-file and choose direct deposit as your refund choice.  it's possible your return may require additional review and take longer to process.

Where’s My Refund? has the most up to date information available about your refund. The tool is updated daily (usually overnight) so you will just usually need to check once a day.

Now, taxpayers who claim the Earned Income Tax Credit (EITC) or the Additional Child Tax Credit (ACTC) may experience a refund delay. The IRS usually begins issuing tax refunds on returns with the EIC or Additional Child Tax Credit in late February. Click here for more information: Some 2019 federal refunds are delayed due to the PATH Act

Please see these TurboTax FAQ's on why some tax return refunds may take a while to be released and what steps you can take:

• Why do some refunds take longer than others?
• What if my IRS refund is taking longer than 21 days?

If you are concerned and it's been over 21 days since your tax return was accepted by the IRS and you decide to call them here are some tips when contacting the IRS at 1-800-829-1040:

• First choose your language. 
• Then do not choose the first choice regarding REFUND, or it will send you to an automated phone line.
• Instead, press 2 for personal income tax questions.
• Then press 1 for form, tax history, or payment.  
• Then press 3 for all other questions.
• Then press 2 for all other questions to be transferred to an agent

Please see this TurboTax FAQ on what to have ready before you contact the IRS: https://ttlc.intuit.com/community/irs/help/what-do-i-need-if-i-call-the-irs/00/27378

If you are anticipating a state tax return refund those processing times vary from state to state. To check on a state refund please visit your state Department of Revenue website.

[Darinisha]

I haven't received a date when I get it 

[JakailaLO]

Once you e-file your return and IRS accepts it, then your return is on the IRS timetable. There is no way of knowing exactly when IRS will finish processing your return, but you can track your refund on the IRS website. You will not see your refund expected date, on the IRS website, until after IRS approves the refund.  If it is approved, the IRS will update your status, and they will give you an estimated date. For most taxpayers, (9 out of 10), the refund process takes approximately 21 days. Please see this related TurboTax FAQ: When will I get my IRS tax refund?