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christinek-eyz95
New Member

Why does turbo tax always try to steal my money when I don’t need any of their services besides sending my tax return through. You greedy bastards suck. I want a refund.

I’ve called three times just trying to get my tax return sent through and it wasn’t until I paid them that they actually sent it through. It has been 3 months since I first tried sending it and now I’ve called twice trying to get them to refund the money they forced me to spend on them to send the ***** tax return through! They never sent the refund ticket form to my email. I am livid.
2 Replies
DoninGA
Level 15

Why does turbo tax always try to steal my money when I don’t need any of their services besides sending my tax return through. You greedy bastards suck. I want a refund.

Since you were using the TurboTax Deluxe online edition, the only way for the tax return to be e-filed or printed is for you to pay the TurboTax account fees.

There are no e-file fees when using the TurboTax online editions, federal or state.  The TurboTax account fees are for the use of the software to assist in completing a tax return.  The fees are the same whether the tax return is e-filed or printed for mailing.

 

Once the tax return has been e-filed or printed there is no refund of the account fees using the online editions.

 

See this TurboTax support FAQ for checking your fees - https://ttlc.intuit.com/community/charges-and-fees/help/how-do-i-review-my-fees-in-turbotax-online/0...

OR -

To access your current or prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on View order details

Critter-3
Level 15

Why does turbo tax always try to steal my money when I don’t need any of their services besides sending my tax return through. You greedy bastards suck. I want a refund.

FOR FUTURE REFERENCE .... 

 

If you qualify you can use one of the 10 IRS FREE FILE options that will be available mid January ... for 2020 your AGI must be $72K or less ...  https://www.irs.gov/filing/free-file-do-your-federal-taxes-for-free

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