1940762
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Ask the Experts Tax Law Changes - One Big Beautiful Bill! >> Event happening NOW!!!!
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Why do they tell me they can't grind my refund when it was sent electronally?

I did my refund through turbo tax and they can't find it?
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Best answer

Accepted Solutions

Why do they tell me they can't grind my refund when it was sent electronally?

 

How long ago was your e-file accepted?  

 

You may need to be more patient with a system that is overwhelmed, and give some more time for the IRS to begin processing the millions or returns they have just begun to accept.

 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/ 

https://ttlc.intuit.com/questions/2584108-why-is-there-no-record-of-my-return-at-where-s-my-refund-w...

Sometimes people get confused by the “summary” given by TurboTax and use the wrong amount for the federal refund.  Make sure you are only using the federal refund amount, and not an amount that combined your federal and state refunds.  

 

Your federal refund amount is on line 34 of your Form 1040

 

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

View solution in original post

3 Replies

Why do they tell me they can't grind my refund when it was sent electronally?

 

How long ago was your e-file accepted?  

 

You may need to be more patient with a system that is overwhelmed, and give some more time for the IRS to begin processing the millions or returns they have just begun to accept.

 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/ 

https://ttlc.intuit.com/questions/2584108-why-is-there-no-record-of-my-return-at-where-s-my-refund-w...

Sometimes people get confused by the “summary” given by TurboTax and use the wrong amount for the federal refund.  Make sure you are only using the federal refund amount, and not an amount that combined your federal and state refunds.  

 

Your federal refund amount is on line 34 of your Form 1040

 

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Why do they tell me they can't grind my refund when it was sent electronally?

The track my refund and the IRS2godo not wor

SForrestLO
Intuit Alumni

Why do they tell me they can't grind my refund when it was sent electronally?

Their website may be down, you can call them or keep trying the website. 

How do I contact the Internal Revenue Service (IRS)?

 

Please use this link to track your refund from the IRS

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question