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Perhaps you are not eligible for the advance.
No one in the user forum is involved with the advance -- we have no control and cannot see your information. We can give you a link to the information, and some of the eligibility criteria.
https://turbotax.intuit.com/refund-advance/
Refund Advance eligibility
Here are some of the eligibility requirements to qualify for a Refund Advance loan:
It tells me I am approved I thought maybe it has a different filing start date
The IRS will not begin to accept/reject e-files until January 29. You do not get the advance until the IRS accepts your e-file.
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