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Level 2
Jun 4, 2019 9:01 PM UTC
Solved

Why can't i select direct deposit for state return

i have selected direct deposit for federal but it won't allow me to choose direct deposit for state.
Answer
Jun 4, 2019 9:01 PM UTC

If you chose direct deposit for your federal return, the same is automatically applied to your state.

To change your banking information in Turbo Tax Online, you would go to the 'File' tab. Then:

  • Select 'File' in the upper right of the screen.
  • Select  the 'Revisit' button next to 'Your Refund Info'.
  • Answer the interview questions
  • You will arrive at a screen asking for your bank account information.
NOTE: You cannot change your banking information if you have already filed your return (unless it is rejected by the IRS).

7 replies

Answer
Jun 4, 2019 9:01 PM UTC

If you chose direct deposit for your federal return, the same is automatically applied to your state.

To change your banking information in Turbo Tax Online, you would go to the 'File' tab. Then:

  • Select 'File' in the upper right of the screen.
  • Select  the 'Revisit' button next to 'Your Refund Info'.
  • Answer the interview questions
  • You will arrive at a screen asking for your bank account information.
NOTE: You cannot change your banking information if you have already filed your return (unless it is rejected by the IRS).
ingellis4Author
Level 2
Jun 4, 2019 9:01 PM UTC
i haven't file yet and it wouldn't allow me to select direct deposit for state although i had selected it for federal.
Level 2
Feb 19, 2021 8:38 PM UTC

What happened bc I'm having same issue 

Level 2
Feb 19, 2021 8:37 PM UTC

It's telling me I can't. My fed has been accepted. It says something about file on paper , but I have no idea what that means. I've done this for years and have never had an issue 

Level 2
Apr 9, 2022 4:23 AM UTC

Just keep direct deposit selected and continue I did it worked great