Why can’t I access the Turbo Debit Card website or app ?

dante0524 · ‎April 15, 2020

JeanneLO · ‎April 15, 2020

The Turbo Card app/site is experiencing high volumes today due to stimulus payments being funded. To check your account balance, text “BAL XXXX” (XXXX is the last 4 digits of your card number) to 43411 to get your available balance.

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Lilman12- · ‎April 15, 2020

Where and how am I suppose to put in balxxxx to check my balance on my turbodebit card when I can't get on the site thru my turbo app

Lilman12- · ‎April 15, 2020

My balance is still not coming up even after I text the BALXXXX now what do I do

CarissaM · ‎April 16, 2020

For any assistance with your Turbo Prepaid Visa, please click here to contact customer service.

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Why can’t I access the Turbo Debit Card website or app ?