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vatech75
New Member

Why am I getting a "Refund Status Error" at IRS2Go? All information is correct. My return was accepted 2/10/2018.

The app continues, "Information does not match. Please reenter your information," All information matches that on my return.

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Accepted Solutions
demetrusr
New Member

Why am I getting a "Refund Status Error" at IRS2Go? All information is correct. My return was accepted 2/10/2018.

I'm going through the same thing, but to my understanding your refund has been accepted but not yet processed by the IRS. Meaning your refund hasn't been reviewed by anyone yet.

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6 Replies
demetrusr
New Member

Why am I getting a "Refund Status Error" at IRS2Go? All information is correct. My return was accepted 2/10/2018.

I'm going through the same thing, but to my understanding your refund has been accepted but not yet processed by the IRS. Meaning your refund hasn't been reviewed by anyone yet.

vatech75
New Member

Why am I getting a "Refund Status Error" at IRS2Go? All information is correct. My return was accepted 2/10/2018.

I returned to the app a few days later, and it informed me I had received my refund, direct deposit into my bank. True. It was just disconcerting during the interval between being notified by TurboTax that my return had been accepted and receiving the refund notification that there was no acknowledgement from the IRS app.
Mrata
New Member

Why am I getting a "Refund Status Error" at IRS2Go? All information is correct. My return was accepted 2/10/2018.

I'm getting Refund status error. Today is 2/16/2021 and I had mine accepted on 2/11/2021. Why am I seeing this?

SForrestLO
Intuit Alumni

Why am I getting a "Refund Status Error" at IRS2Go? All information is correct. My return was accepted 2/10/2018.

@Mrata

 

This Turbo Tax FAQ will show you how to check your e-file status, as this is something we will not know. You will also receive an email advising you of the return being accepted or rejected. If you opted in for text messages, you will receive that also. 

How do I check my e-file status? Check E-file Status

 

Turbo Tax will not have a status on your refund. If the IRS website says processing, this means they are working on it. Please use this link to track your refund from the IRS. Where's my refund 

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Dorisholmes6941
Returning Member

Why am I getting a "Refund Status Error" at IRS2Go? All information is correct. My return was accepted 2/10/2018.

I filed my taxes in January but they were processed on February 10 and here it is March saying there is a refund error which Doesn’t make any sense to me 

EbonyA
Intuit Alumni

Why am I getting a "Refund Status Error" at IRS2Go? All information is correct. My return was accepted 2/10/2018.

@Dorisholmes6941 If it has been more than 21 days since your return was accepted, please take a look at this FAQ.

 

 

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