Whn I was checking my refund status on the Santa Barbara Bank site it has always said refund not received.Now it says see below for payment details but everything says 0

[DoninGA]

Has the 2020 federal tax refund been issued by the IRS according to the IRS website for federal tax refunds? - https://www.irs.gov/refunds

Tax Products Group Contact Information - https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information