State refund hasnt been recieved by state

[tigerlilly0804]

turbo tax says my state refund was accepted. But the state site says it was never received.

[SweetieJean]

Which state?

[taxtodo2015]

I have the same problem for nm

[SweetieJean]

NM may just be slow at updating.

[taxtodo2015]

accepeted on 23rd feb,  and its april 2oth? I thought it was for the refunds going out ...not the receiving of returns.

[SweetieJean]

You can get the "never received" message if the state website is down for any reason.  Try checking again tomorrow.

[froggyhophop2003]

Having this problem with Colorado.

[AbigailH]

Here is the website for NM and a phone number where you can call and find out the status of your return.

http://www.tax.newmexico.gov/Individuals/individuals-where-is-my-refund.aspx

(866) 285-2996.

Here is the website and phone number for Colorado.
https://www.colorado.gov/pacific/revenue/contact-us-23

303-205-8411