I have the EITC and I’m supposed to receive my money today. My bank does not hold funds so how long until I receive my money?! I already received my state tax. Will turbo tax get my refund and then reimburse me the remaining amount? What’s going on?
You'll need to sign in or create an account to connect with an expert.
I just called the IRS!! She told me that the money is sent to TurboTax’s bank , GreenDot Bank. I called GreenDot and they instruct you to put in your info they told me my direct deposit was sent and my amount with the deducted TurboTax fees . And again I ask where is my money if it was sent because my bank does not hold funds?!!!!
If this is for Green Dot Bank, then it sounds like the refund was sent to a Turbo Tax Prepaid Card. Please call the number here for more information:
https://turbodebitcard.intuit.com/contact-us
When listening to the menu, make sure you select that the card was lost/stolen and then not received so you can enter in your social security number to get to an agent.
Still have questions?
Make a postAsk questions and learn more about your taxes and finances.
lovesosa191
New Member
kathycook21
New Member
diana1203-
New Member
smileyjamess
New Member
wldman2000
New Member
Did the information on this page answer your question?
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.