turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

mrgd838
New Member

Where can I get the refund request form? An agent said she'd email it to me but never did, and that was last week.

According to the agent, I was overcharged by TurboTax for Deluxe.
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

7 Replies

Where can I get the refund request form? An agent said she'd email it to me but never did, and that was last week.

MoniqueLO_
Intuit Alumni

Where can I get the refund request form? An agent said she'd email it to me but never did, and that was last week.

Since you have already paid, please feel free to contact Customer Support so they can assist you. You will want to use the keywords billing issues when you call so you get to the right person.

@mrgd838 
 

Where can I get the refund request form? An agent said she'd email it to me but never did, and that was last week.

I was triple billed.1 refund in checking account.So I’m still being double charged 

HeatherPLO
Intuit Alumni

Where can I get the refund request form? An agent said she'd email it to me but never did, and that was last week.

So we can take a closer look at your specific situation, please reach out to us directly using the Help Article here.  This ensures you will get to the correct department as quickly as possible.  

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Where can I get the refund request form? An agent said she'd email it to me but never did, and that was last week.

I paid for turbotax American by mistake. I needed Canadian version. Can I get a refund to my credit card.

Where can I get the refund request form? An agent said she'd email it to me but never did, and that was last week.

Where can I get the refund request form?

 

RachelW33
Expert Alumni

Where can I get the refund request form? An agent said she'd email it to me but never did, and that was last week.

Please see this TurboTax Help Article for details on requesting a refund: How do I request a refund for my TurboTax product?

 

@Leannesteven2 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question