When I track my state return on my state's website it's says $0 under refund amount& says under review for the status.I'm supposed to get $716 back.Why is this happening?

[Fedup62]

This state and the people that run it ..shameful... pitbull mentality 

[Cynthiad66]

We are sorry that you are having an issue with your state income tax return.  TurboTax does not issue refunds or Stimulus checks.  TurboTax is a tax preparation platform.  If you have submitted your return , then TurboTax is out of the picture.  There could be several reasons why you have not received your Stimulus or refund.

[Jademn128]

I just did my taxes & my CT status says $0 & under review & I don't understand why !!!!!! It's so frustrating! I've never had this happen before. 

[AmyC]

When you file a return with your state, the refund is zero until the state decides to accept your return and then process it. Once the state makes a decision, you will either get paid, get an audit letter, or be rejected.

@Jademn128

[Jademn128]

Why would they say it was accepted by the state if it's not then ? I got the email stating the state accepted my returns on the 25th. 

[Tking24]

Mine says the same idk if its turbo tax or what i notice it had alot of glitches when doing my state tax i even had a turbo tax expert look over it and say it was all good i think the app is making mistakes causing ct to flag it 

[MichelleLO]

Which state are you filing in? 

To confirm, you did receive confirmation from TurboTax that your state return was accepted?

@Jademn128

@Tking24

[Tking24]

Yes it did and CT everyone filing in ct with turbo has the same issue this hasn’t happened before

[MichelleLO]

Thank you for your feedback. We will take a deeper look into this experience to see how it can be improved. 

[Thisisnuts55]

Mine was accepted on Jan.24. It says the exzact same thing everyone else says,I just checked my status. Amount is $0 and "Under review". Not for nothing. I have the easiest return possible one single W2. Something is not right for this to go on with all of us.

[AnnetteB6]

It may be helpful to contact the CT Department of Revenue Services to be sure that there is not a known issue with the electronic filing on their end of the process.  

If you do contact them and get further information, please share it here.  You may tag me directly in the message so we can be sure to choose the appropriate next steps to take.  

Here is a link to the contact information for the CT Department of Revenue Services.

@Tking24

@Jademn128

[Dw84]

Not sure if this is the case for you but I noticed that TurboTax rounds to the nearest dollar. CT does not round and every year I get the same status 0 under review, then switched to modified with the exact change. 

[Anonymous]

CT State return sometimes need to verify your identity. It will say $0 Under Review you will receive a letter in the mail with instructions for verification. This happens to me every year...Now my Sratus update to $0 MODIFIED

[Dw84]

Does that  means they modified it to $0? I know they will take your refund if u owe anything to state of ct 

[Katina S]

To find out what your refund status means, you would need to contact your local state agency that processed your refund. See this FAQ for more information regarding how to contact your local state agency.

@Dw84