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gh7
New Member

when i print my documents it does not have my information.

when i pull the forms up it has my information then when i print it leaves my information off.
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1 Reply
CatinaT1
Employee Tax Expert

when i print my documents it does not have my information.

Are you using TurboTax Desktop or Online? This was a problem but was corrected in a recent update.

 

You may need to do a manual update. 

What is a manual update?

 

You can try these steps to resolve if you are using the online version:

  • Clearing your Cache and Cookies
  • Using a different browser
  • Opening an Incognito Window
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