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ceciliacerrilla
Level 2

When I click "Download" under "2020 Florida return" in order to print and mail in my FL return, the document doesn't include my actual return. How can I access my return?

The document that appears is one page and is just the "File by mail instructions" and the only boxes on the document are the "What you need to keep" and the "Special formatting" boxes. I see no instructions for mailing in my return, nor do I see the return itself. I owe $0 in taxes nor will I receive any refund from my Florida return - does that mean that I do not need to file taxes for Florida?
1 Best answer

Accepted Solutions
xmasbaby0
Level 15

When I click "Download" under "2020 Florida return" in order to print and mail in my FL return, the document doesn't include my actual return. How can I access my return?

Florida does not have a state income tax.   if you paid for a state return for FL:

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 9 p.m. Pacific time

 

 

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

View solution in original post

1 Reply
xmasbaby0
Level 15

When I click "Download" under "2020 Florida return" in order to print and mail in my FL return, the document doesn't include my actual return. How can I access my return?

Florida does not have a state income tax.   if you paid for a state return for FL:

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 9 p.m. Pacific time

 

 

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

View solution in original post

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