What should I do if I still haven't received my refund?

[DoninGA]

Use this TurboTax website to check the status of an e-filed return and if it was either accepted or rejected - <a rel="nofollow" target="_blank" href="https://turbotax.intuit.com/tax-tools/efile-status-lookup/">https://turbotax.intuit.com/tax-tools/ef...>
If accepted by the IRS use the federal tax refund website to check the refund status - <a rel="nofollow" target="_blank" href="https://www.irs.gov/refunds">https://www.irs.gov/refunds</a>
If accepted by the state use this TurboTax support FAQ to check the state tax refund status - <a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund">https://ttlc.intuit.com/qu...>

What is the status of the tax refund?

[kowashingtonjr]

Accepted... 21 days ago, wondering if I should call or just continue to wait

[DoninGA · Accepted solution]

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then a date for Sending will be available on the IRS website.

See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

If over 21 days since being Accepted by the IRS and the tax refund is still Processing you can call the IRS and speak with an IRS agent concerning your tax refund.

Call the IRS:  1-800-829-1040  hours 7 AM - 7 PM local time Monday-Friday

When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.  

So after first choosing your language, then do NOT choose Option 1 (refund info).  Choose option 2 for "personal income tax" instead.

Then press 1 for "form, tax history, or payment".   

Then press 3 "for all other questions."

Then press 2 "for all other questions."  

- When it asks you to enter your SSN or EIN to access your account information, don’t enter anything.  

- After it asks twice, you will get another menu.

Then press 2 for personal or individual tax questions.

It should then transfer you to an agent.

[JerryRauch]

I still havent received my federal return from last year. I received my state last april and the federal keeps getting 60 day reviews. I called jan. 3, and they said another 60 days. I called the taxpayer advocates, a division of the irs, and they said theres nothing i can do til the 60 days are up , evrn though the initial 60 days were over last july,what a bunch of b.s no i didnt file late, or file an amended return, and the irs has asked nothing of me.

[Fierrodelores]

I haven't recieved no letter from irs nor my refund

[AkinaLO]

According to the IRS, they are "continuing to process tax returns, issue refunds and help taxpayers to the greatest extent possible." Please refer to the following link for an update on what's happening.   

https://www.irs.gov/newsroom/taxpayer-assistance-center-statement  

[Anonymous]

What should i do if i still have not got my Federal refund..

[SForrestLO]

Turbo Tax will not have a status on your refund. If the IRS website says processing, this means they are working on it.

Please use this link to track your refund from the IRS. https://www.irs.gov/newsroom/use-the-wheres-my-refund-tool

Tax Season Refund Frequently Asked Questions https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions