What can I do to figure out why I haven't received my 2024 tax refund yet? I filed in late January 2025 and my status still says they are reviewing. Please help.

[xmasbaby0]

TurboTax gets no information from the IRS after you file your tax return.  TT cannot find out anything for you.   Your only source of information is the IRS.

First, check your e-file status to see if your return was accepted: 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

Once your federal return has been accepted by the IRS, only the IRS has any control.  TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

You need your filing status, your Social Security number and the exact amount  (line 35a of your 2024 Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds

To track your state refund:    

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/track-state-refund/L3jgO8PGs_...

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday

TAX ADVOCATE

See this article for more info on how the Taxpayer Advocate Service works::
http://www.irs.gov/taxtopics/tc104.html

https://www.taxpayeradvocate.irs.gov/

And.....filing at the earliest possible date can lead to long delays instead of a quick refund.   Sometimes it is the very early returns that are filed before the IRS even begins to accept e-files are the ones that end up under review or requiring identity verification,  causing you to wait for months.   For your 2025 return----time it differently and wait until at least mid-February to file.

[mesquitebean]

Are you referring to the IRS "Where's My Refund" tool?

https://www.irs.gov/wheres-my-refund

If it's still processing, then only the IRS will know what they are doing with your return.  You'll need to phone them and ask them what the holdup is.

IRS: 800-829-1040 (7AM-7 PM local time) Monday-Friday

            If you get an AI robot, don't say "refund," or you may get transferred to an automated response.  Say something like "speak to customer service agent about my tax account."  You may have to say it more than one time before it gets tired and transfers you.

If you don't get good information when you phone the IRS, you can phone the IRS Taxpayer Advocate Service to see if they will help you.  They are more likely to help if you are having a financial hardship.   Every state has one or more IRS taxpayer advocate offices, and there is also a national office.   See this article for more info on how the IRS Taxpayer Advocate Service works:
http://www.irs.gov/taxtopics/tc104.html

and

https://www.irs.gov/taxpayer-advocate