We apologize, but your return processing has been delayed beyond the normal timeframe.

[SForrestLO]

Turbo Tax will not have the status of your return. Please contact the IRS for additional assistance.
How do I contact the Internal Revenue Service (IRS)?

@molly1478

[Blibby76]

It is very clear that Turbo tax has 0 answers about the delay in the IRS refunds .IRS has 0 answers as well. Their website nor when you calm. You get told we have high call volume calm back later and its hangs up. When u call the IRS and ask a live person they just send u to the same automated message and its hangs up. Being that Turbo Tax is the CNA..or Tax prep company ah I'm you would think could atlas break down a transcript for someone who filed their taxes through this company (yet again nope) the only ones being helpful are our  peers. Most of us are in the same boat and we are getting no answers from the w places we should. So unless there is a reason Turbo tax does not want us to continue this thread my guess is we will. And when one of us gets our taxes we will know what is going on so we comet our peers know through this thread 

[Miss Jada]

Hey love where do it give you a date under ur transcript 

[Jaira13]

I RECEIVED THIS MESSAGE AND CHECKED THE MAIL TODAY. I HADA LETTER FROM THE IRS THAT I NEEDED TO VERIFY MY IDENTITY IN ORDER TO HAVE MY REFUND PROCESSED.

[Tavia12345]

Can some body tell me when I will be receiving my federal income tax

[silencehasspoke]

I did what you suggested abs it’s state March 7th and I filed on 1/31… we shall see! 

[EbonyA]

Only the IRS can advise on when you can expect your Federal refund; we can only advise on some of the common reasons for delays. Like one user expressed above, they received a letter from the IRS surrounding the need to verify their identity - there could also be several other reasons. You may contact the IRS directly, phone number can be found here @Tavia12345.

[Jester0812]

I received the same message. I checked the mail today and I had to log into the IRS site and verify my ID.  I had received a 5071C Letter, 2 years in a row!

[Efun]

On your account transcript did it say your amount beside the February date? or you just seen a February date on there? 

[Blesain]

How did you do that 

[SForrestLO]

You can review these IRS websites for more information.

Understanding Your 5071C Letter

CPEO Individual Identity Verification for Responsible Individuals

@Jester0812

[Bugzy16]

I'm getting the delayed message and I was accepted on Jan 27 my 21 days was the 17 and I got the delayed message on the 14th. So does anyone no what this means or should I be worried. Or has anyone got there refunds while having this message

[Jess695]

Me the same idk what’s going on 

[Jess695]

What did u do I want to know so I can see my date please 

[Bugzy16]

Idk I tried calling irs since noon today and kept trying and couldn't get thru. So I'm hoping to call and get to talk to someone tomorrow and I'll let you no what I find out. Idk how to do my transcript online so I have to wait for them in the mail. I'm just hoping I get them soon. Last year I didn't get them til July August but I no why after I looked at it. But this year I didn't do it and now I have delayed message. But I'm wondering if it's because my refund is almost 12,000. Because the CTC but idk.