turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

Kmiller19
Returning Member

Verify my identity with

My id account is locked I can't call out on my phone I need to prove my identity it irs

Kmiller19
Returning Member

Verify my identity with

I no I'm homeless now my self how do I do this I'm getting mad 

cwinlv
New Member

Verify my identity with

Hello,

After electronically filing my return  through turbotax, I received the letter asking me to verify my identity.  I opted to do it via ID.me and had to use my naturalization certificate with a live agent since my drivers license had expired.  Everything went well and I received and email saying to click a link to allow sharing of my information with the IRS.  I did this and everything seemed good to go. 

 

Do I just need to wait for my previously submitted claim to process? When I log into my account at IRS.gov, the account status for 2021 says: "Your 2021 Tax Return Is Not Processed".  Does this mean although not processed, it has been received and is just in the queue? 

 

Thank you.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies