I need an extension on my account. My taxes haven't been released yet

[xmasbaby0]

Are you referring to needing extra time to pay your TurboTax fees because you chose to have the fees taken out of your refund--which it taking longer than normal?  Are you getting emails from TT saying that they are taking the fees out of your bank account?

[deborah16stiell]

Yes I am referring to pay the turbo tax fees. I still haven't received my taxes because they are doing a review of them.

[xmasbaby0]

Unfortunately, when you requested the refund processing, you also agreed to allow TT to withdraw your TT fees from your bank account if it takes too long for the IRS to issue your refund.

[deborah16stiell]

I can't pay turbo tax fees unless I get my taxes. I'm just waiting for the IRS to release it. They said any day now up until 9 weeks.

[xmasbaby0]

To call TurboTax customer support
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number">https://ttlc.intuit.com...>
They are available from 5 a.m. to 9 p.m. Pacific time.

[ChristieB]

To prepare an income tax extension with TurboTax, please use the guidance at the link below. It's important to keep in mind an extension only pushes back the due date for the filing of your tax documents. It does not give you extra time to pay on any taxes you may owe. If you believe you will owe money this year, you’ll need to estimate the amount after filing for an extension and make a payment by the April deadline.

https://turbotax.intuit.com/tax-tips/tax-extensions/filing-an-income-tax-extension/L5GIzgJaS

If this does not fully answer your question, please provide additional details below.