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Level 2
May 21, 2020
Solved

Unexpected refund

  • May 21, 2020
  • 1 reply
  • 10 views

3 weeks ago I received a refund check from the US treasury. The check appears to be genuine. I have not received any correspondence from the IRS explaining why I was sent the check. I have verified that I included all the estimated payments I made. How do I find out why I received the check and whether or not I need to return it or can I just cash it. I have tried to call the IRS, but they are not answering they phones. I have not been able to get any response from Turbo tax

Best answer by Texas Roger

It is unlikely the IRS would assess any penalties for late return of a check that you have no idea what it is for. You should be receiving a letter explaining the reason for the check. Since the IRS is way behind in processing paperwork, it may take a while. 

 

The only phone number is 800 829-1040. The IRS has started taking phone calls again but it will be hard to get through since they did not take calls for serveral weeks.

 

If you do need to eventually return the check, here is the procedure: https://www.irs.gov/taxtopics/tc161

1 reply

Critter
Level 15
May 21, 2020

Do not cash the check until you know for sure what it is for and it is correct ... letters of explanation are delayed so I would wait until it comes and/or you can verify it with the IRS.  They have started putting more people on the phones but the lines are still busy.  And TT cannot help you with this issue. 

Level 15
May 21, 2020