3494072
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Attend our Ask the Experts event about Tax Law Changes - One Big Beautiful Bill on Aug 6! >> RSVP NOW!
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

n8d
New Member

Unable to Print Return

DMaus --  I too am very frustrated with this issue.  Upon e-Filing we are required to PRINT a special form to mail (USPS) to the Colorado Department of Revenue.  We are unable to do so!  -- n8d

BrittanyS
Expert Alumni

Unable to Print Return

You can sign up for notifications on this issue at the link below:

 

@DMaus 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
JoeGuima
New Member

Unable to Print Return

I've found a work around by selecting view option then moving my mouse inside the pop-up view and selecting the arrow down to download or the next icon "with the pot icon" to open as PDF, then able to save as the output. Very painful and hope you'll have a fix soon. 

dummy2025
New Member

Unable to Print Return

As of today (3/18) the problem persists.

 

Problem Summary:

 

When printing on MacOS, you get the pop-up message:

 

"Please wait while we prepare your tax forms for printing. This initial setup process may take 2-3 minutes. Thank you for your patience"

 

After about 5-7 seconds, the above pop-up message disappears and nothing happens.

 

Temporary Solution:

 

One can still save a PDF copy of the return by going to the Turbo Tax system menu:
  TurboTax ---> File--> Save to PDF ---> FileName/FolderName

 

WST11
New Member

Unable to Print Return

I'M HAVING THE SAME PRINT ISSUE ON MY MACBOOK AIR..

Unable to Print Return

We but tax preparation software to prepare returns, efile returns, print and mail returns, print and save copies. TT Deluxe for Mac fails on two of these ( I ignore the fancy 12 step work arounds). We're now less than 4 weeks out from IRS due dates.

GEOFFJAN
New Member

Unable to Print Return

It is March 2025 and I am unable to either print my return or save it to a PDF file.  I have a MAC desktop and was successful back in February to print off another return.  All my software, both Turbotax, printer and computer are up to date.  Any suggestions?

MREILLY222
Returning Member

Unable to Print Return

I HAVE THE SAME PROBLEM AND HAVE BEEN UNABLE TO PRINT ANYTHING.

HELP

 

CatinaT1
Expert Alumni

Unable to Print Return

There has been progress made on resolving this issue. However, the expected release date is not for another week.

 

Please sign up to be notified for updates when this issue is rectified using the following link: Why am I not able to Save to PDF on TurboTax Desktop MAC?

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question