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Turbotax won't let me save returns. Or print them. Just hangs saying Preparing your documents This may take a few moments. How do I save my returns?

 
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3 Replies
DanaB
Expert Alumni

Turbotax won't let me save returns. Or print them. Just hangs saying Preparing your documents This may take a few moments. How do I save my returns?

You might have to try to use a different browser.

Please see these print options:

Please log back in your TurboTax account and "add a state" to open the return back up (you are not really adding a state, just to open it back up), then select Tools on the left, Print Center and choose the print center, then select returns and choose to print just the tax return or to include all worksheets as well.


https://ttlc.intuit.com/replies/3301525

glennk1
New Member

Turbotax won't let me save returns. Or print them. Just hangs saying Preparing your documents This may take a few moments. How do I save my returns?

you mean start all over?!?! I've already paid them with my credit card.

SForrestLO
Intuit Alumni

Turbotax won't let me save returns. Or print them. Just hangs saying Preparing your documents This may take a few moments. How do I save my returns?

You are commenting on an old thread from 2019 which may contain outdated information. 
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@glennk1

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