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bowenkellie3
Level 1

TurboTax sucks they blame IRS for their stupid mistake

Why close our debit card what dumb ***** idiots
3 Replies
MichelleLO
Intuit Alumni

TurboTax sucks they blame IRS for their stupid mistake

Unfortunately, we are unable to assist with your Turbo Visa Debit Card in this public forum. Please contact Customer Care so that they can assist you with your account. 

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bowenkellie3
Level 1

TurboTax sucks they blame IRS for their stupid mistake

If I could log in I would. I’ve calledSeveral times I can’t get a straight answer I have been told so much crap I will not call them again   I can’t login because my card is turned offThey sent me a link toTo update my account well I can’t get into it the link does not work just a bunch of lies a bunch of lies a bunch of lies y’all fix it

NashayLO
Intuit Alumni

TurboTax sucks they blame IRS for their stupid mistake

In order to request a new card, you will need to contact Green Dot. Here are some steps that have helped others:

 

1. Call 1-888-285-4169.

2. You will be asked for your Card number or SSN.

3. You will be asked for your 6 digit Date of Birth.

4. When they ask your key selection select #5 and then #6 to speak with a live representative.

 

You can also go to their website visit Turbodebitcard.com and create an account.

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