TurboTax shows wrong number in Form 540NR, line 126 in Amendment of CA tax

[Chippewa]

I am preparing the amended state tax returns for California with Desktop versions.

When I reviewed the documents at the end, I found that the number in the line 126 of 540NR is wrong.

It should have referred to Schedule X, line 11; however, it just shows the same number as 540NR, line 125.

I have talked to three representatives including a tax expert so far, but they don't know how to correct it.

In my opinion, this is a bug of the program. I found this issue in 2020 and 2021 versions. I will see if the same thing happens in 2022 version, too.

To fix this kind of program issue, who should I contact?

[MonikaK1]

In order for us to troubleshoot this issue, you can send us a “diagnostic” file that has your “numbers” but not your personal information. If you would like to do this, here are the instructions for TurboTax Desktop users:

1. From the black bar at the top of your screen, select Online
2. Click Send Tax File to Agent
3. Click Send on the message that pops up
4. TurboTax will create a "sanitized" copy of your return information with no personal info
5. Post the 7-digit token number here in this thread