Turbotax program (on PC) shows return accepted, but I have not received any emails and bank account has not been debited for tax due. Should I be concerned?

[mscott20007]

Verified email address is correct.

[MichelleLO]

Have you checked your spam/junk folder?

For information on when you can expect your tax payment to process, please see: When will my tax payment go through?

[mscott20007]

Yes, I have checked my spam and junk folders. 

[SForrestLO]

If you chose to have them withdrawn from your bank account, generally, the funds are withdrawn on the payment date you specified if your return has been accepted. If you still don't see the debit 7-10 days after your return has been accepted and your specified date, you will need to call the IRS e-file Payment Services at 1-888-353-4537, if this is a federal tax payment you owe. If you didn't specify a date, then April 15th is the default payment date.

If you did not set up your Federal payment with TurboTax you can go to the IRS website to pay. 

[mscott20007]

amount due to NY State only.

My concern is that I usually receive email notifications when the Federal and State returns are filed, when returns are accepted, etc. I have not received any of these notifications for either the Federal or State tax returns filed on March 15. As such, I'm worried that the program is showing the returns as filed when, in fact, there was a glitch and they have not been filed. 

[SForrestLO]

Please check your e-file status. If you have filed, you can go through your tax forms to see what date you chose to have them withdrawn. It's possible they have not gotten to your return as it has only been 3 days. You can also contact your state to inquire.

How do I contact my state Department of Revenue?

How do I check my e-file status?

[mscott20007]

Update:  Both returns were filed as shown in TurboTax. However, a bill was received in the mail from New York State for the taxes shown as due on the return. I reviewed the Turbo Tax inputs and verified that the bank account information was correctly inputted. Not sure why the payment was not processed through Turbo Tax to New York State.