TurboTax imported my W-2. Somehow, my SSN was imported incorrectly. I was able to change in federal. In state, it went into amend return. Can this be undone or deleted?

[HeatherPLO]

If you haven't submitted your returns you can delete it and start over.  To do this, please follow the link here for further instructions.  

[fratpadpd]

I seen the video. When I click on "continue my IL return" button, to the left, in the tool bar is "tax tools". In the scroll-down menu, I click on "clear & start over". I receive the pop-up window with, "You cannot clear your return. Once you register your tax return, or pay any TurboTax fees, we can no longer clear and start over." Federal shows it was e-filed. But state shows that it has to be printed, and mailed, because it was amended. Which I had to, because I couldn't proceed after the import error. It kept coming up. 

[KatrinaLO]

If you are having issues and need assistance, please contact customer support by following the instructions below.   

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

But if you still feel you require additional assistance, you can contact us at (800) 446-8848.