TT says my .tax2024 doc "has the wrong tax year or some other issue that prevents us from opening it." I've tried to open from w/in TT24. How do I recover my file?
Announcements
Do you have a TurboTax Online account?
We'll help you get started or pick up where you left off.
TT says my .tax2024 doc "has the wrong tax year or some other issue that prevents us from opening it." I've tried to open from w/in TT24. How do I recover my file?
I've saved and reopened the file multiple times over the past several days. Using MacBook OS Sonoma 14.7.4 (no updates in the past week).
TT says my .tax2024 doc "has the wrong tax year or some other issue that prevents us from opening it." I've tried to open from w/in TT24. How do I recover my file?
Please call TurboTax Customer service if you are still experiencing this problem. Here is a link: Turbo Tax Customer Service
**Say "Thanks" by clicking the thumb icon in a post **Mark the post that answers your question by clicking on "Mark as Best Answer"