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TT PREMIER ISSUES

What in the world is going on with TT Premier 2025.  I've used TT Premier for years, hardly ever an issue, but this year has been so bad this may be my last year..  Purchased the desk top version and from the beginning I had issues.. Tried to import my financial data from Fidelity and nothing... it would show that the import was there but when  you opened it there was nothing but the instituations name and address.  Not a single piece of financial data... Had to import it 3 times before it appeared to work.  Also we have a very simple return, retired couple with social security and my wife has a pension and I have an IRA.. THAT'S IT.. In 2024 turbo tax used the 1040-SR form for our return, and we ended up owing only about $400 bucks, but this year it's telling me we owe an additional $4200.  How in the hell did the amount I owe increase 950% from one year to the next.. Yes there have been some minor changes to our financial situation, but very minor and certainly nothing to warrant this outcome.  I've been reading there are a lot of people unhappy with the issues from turbo tax.. I would like to know what are they going to do to "fix" my return this year and to keep me as a customer next year.. bottom line is I no longer trust Turbo Tax.  

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