TPG REFUND

[ShelbyW92]

I got my refund from TPG Products and it is $3,000 smaller than when I filed with TurboTax. I payed the turbo tax fee with my refund. My state came in correct. It is only federal but I only received 1/3 of what I was supposed to. I’ve been on the phone all day with reps who can’t give me any answers. Even the reps I’ve spoken with have said most of their calls have been the same issue but can’t give me any reason why. Has anyone filed with BBB? I know I’m not the only one. Has anyone else seen this issue?

[MichelleLO]

For questions about your refund, please reach out to Santa Barbara Tax Products Group as they are the service provider of Pay with Refund. You can contact SBTPG toll-free at 1-877-908-7228 or go to their secure website.