I asked for Direct Deposit for my refund and State sent me a check instead. My bank information is correct and my bank said they never received a deposit for a refund.

[CarolynLO]

This information can only be obtained from your State as to why they issued a paper check instead of using direct deposit as requested. Three common reasons are:

1. The account must be in your own name, your spouse's name or a joint account.

2. The financial institution rejected the deposit.

3. Up to three refunds only can be deposited into a single financial account.

If none of these apply, contact your state for clarification.