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The software for 2023 taxes would not work on my computer. I filed with Dept of Revenue instead, and am requesting a refund please. The amount is $83.48. Thanks!!

Date of purchase was April 30, 2025.
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The software for 2023 taxes would not work on my computer. I filed with Dept of Revenue instead, and am requesting a refund please. The amount is $83.48. Thanks!!

Submit an online refund request within 60 days of receipt here,
https://support.turbotax.intuit.com/forms/refund-request.jsp

 

Why didn't it work on your computer? Do you have Windows 10 or newer or Mac os 12?

 

Or are you in Canada?  

The software for 2023 taxes would not work on my computer. I filed with Dept of Revenue instead, and am requesting a refund please. The amount is $83.48. Thanks!!

Sorry that was an old link.  Try this one.  You can use this online refund request form
https://ttlc.intuit.com/community/tax-topics/help/how-do-i-request-a-refund-for-my-turbotax-product/...

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