The IRS "Where's My Refund" said "Check was being mailed", even though I asked for a direct deposit. Never had a problem in past years. Anyone else seeing this problem?

[MoniqueLO_]

Please see this Help Article for an explanation about the PATH ACT in relation to refunds with the Earned Income Credit and/or Additional Child Tax Credit. 

@DeLovely 
 

[DeLovely]

Thank you for your feedback. But now I'm incredibly confused and would like to speak with the IRS and a TurboTax representative. I only claim the Child Tax Credit, not the Additionally Child Tax Credit. Something is wrong.

[dsquared]

We are in the EXACT same situation! I've used DD for well over a decade.  never an issue.  this year we did the same and the IRS website says "to be mailed."  my state refund will be in my account before federal and that has never occurred.  It gets better.  I received the paper check today.  endorsed it and deposited. like you we are relying on these funds and may miss a mortgage payment or other bill if not sorted soon. I assumed all good. but upon examination my receipt has a cryptic message of a notice of delayed deposit for the entire amount.  it goes on to says "check within the deposit may not be paid because of information we've received from the paying bank..." Of course the paying bank is the federal government.  All of this is VERY SHADY! WHY DOES THE IRS SEEM TO BE GETTING LESS COMPETENT OR INTENTIONALLY COVERT AFTER HIRING AN ARMY WORTH OF NEW AGENTS?!? anyways sorry about your predicament and your missed trip. I wanted to let you know I have experienced the exact same issue. thanks and good luck!

[BleuRose]

My in-laws are having this exact same issue. First their acceptance for their tax return was delayed five days after it was sent from TurboTax.  Once it was finally accepted, it took longer than other individuals tax returns to be processed. They filed on February 10th 2023 and it wasn't even accepted until February 15th 2023. Then it was approved on March 4th, 2023. They do NOT have any of the credits (child tax credit/EITC) and it still took a long time to process this year.  Their State refund finished processing on February 23rd 2023. Today is March 15, 2023 and they still have not received their state refund. They received notice that their federal refund was going to be mailed on March 4th 2023. They have used DD with this (crappy US BANK) for decades. Then on March 10th, 2023 the WMR site shows it was mailed March 10th, 2023 AND ~ IF THEY DON'T RECEIVE IT BY APRIL 7TH, 2023 THEN CONTACT THE IRS (because it's out of their hands until then).   What in the heck is going on?  What an inconvenience and a scam by the IRS and the US Government.  Keeping funds that DO NOT belong to them as long as they possibly can. There have been more delays this year than in all of the past years.  Complete and utter incompetence. 

[Jones28]

What is the process ? When your TurboTax fee comes from your refund that is being mailed ? Does the IRS mail two checks? One to Turbotax and one to you? Or does TurboTax get the check then mail it to you? 

[HeatherPLO]

If the IRS is holding your refund, mailed you a check, or reduced or offset your refund to the point where it’s not enough to cover your TurboTax fees, you'll receive a Request for Payment email, which includes instructions on how you can pay your TurboTax fees (minus the Refund Processing fee, if any).

@Jones28 

[Jones28]

Ok. So if the IRS mails me a check. I will get a bill from TurboTax? To pay the fees? 

thanks 

[MichelleLO]

Yes, TurboTax will send you an email with instructions on how to pay your TurboTax fees (minus the Pay With My Refund fee, if any) by a certain date. The below TurboTax Help article provides more details about how to pay your fees when they aren't deducted from your refund. Even though your situation is that your check is being mailed, the process remains the same.

What if my federal refund isn't enough to cover my TurboTax fees?

[Jones28]

Thanks 

[Georgeinfrisco]

My refund was also mailed, it was a larger amount than usual.  I've had DD for many years with no issue, this is the first time they mailed it when DD was requested.  It was mailed May 5th, i received it May 8th.