You wrote: "The IRS website said I would get around $3600."
What does your return Form 1040, Line 20a show for the amount of your Federal refund?
If you also chose to pay any TurboTax fees out of the refund, that fee bill would be taken out of it, too, but that wouldn't account for that large of difference.
If the IRS reduced your refund, you should get a letter from them in about 3 weeks or so explaing why. Watch for my answer below which will also tell you how to phone the IRS to ask them about it.
If the IRS decreased your Federal refund, you should get a postal
letter from them in about 3 weeks or so explaining why your Federal refund
is less than what you filed. The letter should also tell you steps you
can take if you disagree with their decision, including a contact number
for you to phone them if desired. The following help article will tell
you a bit more about possible causes, how to check for any offsets,
The IRS has said:
"Examples that could decrease your refund include math errors, mistakes, delinquent federal taxes, state taxes, child support, student loans or other delinquent federal nontax obligations, and when the IRS withholds a portion of your refund, if further review is needed."
If you want to talk to the IRS before you receive the letter to see if you can learn anything, here's how: 800-829-1040 hours 7 AM - 7 PM local time Mon-Fri
- First choose your language. Press 1 for English.
- Then do not choose the first choice re: "Refund", or it will send you to an automated phone line.
- Instead, press 2 for "personal income tax".
- Then press 1 for "form, tax history, or payment".
- Then press 3 "for all other questions."
- Then press 2 "for all other questions." It should then transfer you to an agent, but there is likely to be a long wait.